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FAQs
Questions during your stay :
 
1) At what time is the check-in/out due to covid19 rules : 
 
Check-In : 15:00 pm

Check-Out : 11:00 am 

Please let us know your approximate time of your arrival.

2) Do you provide contactless check-in/out?

When you complete your reservation in the voucher you will find a section called web-check in where there you will need  to put your details,.

We would like to inform you that a file is kept for reasons of public health protection (Covid19) in accordance with the general regulation on personal data protection (GDPR).

 
Questions about reservations :
 
1) Can I make a reservation without Credit Card*?
 
Yes and it is really simple! 
 
After you complete the reservation you will receive an automatic email from VivaWallet.
 
*Payment via VivaWallet where you can pay by debit or credit card directly to the bank without posting to us card details.
 
2) Does Zinovia arrange activities?

Yes Zinovia has partnership with the leaders for activities with Bokun A TripAdvisor company & Getyourguide where in both you will find many things to do in Chania,Crete & more!

Click here to learn more

3) Can I book my flight or Ferry Boat trip through Zinovia?

Yes we have many partnerships such as Aegean Airlines ,Metasearches Kiwi.com,Petas.gr,FerryScanner,LetsFerry & more where you will find and compare all flight companies for the best price.
 
Send us your tickets with your email and you will receive a promo code for your stay.
 
Click Here to learn more for flight tickets.
 
Click Here to learn more for ferry boat trips
 
4) Do you also have the possibility of Car Rental?
 
Yes we have a partnership with  Rentcars.com 
Car rental with the best prices and exclusive discounts! Compare all major car rental companies and enjoy the ride with Rentcars.com in over 160 countries!
 
 
 
Questions about the location
 
1) How can I get to the beach beach from Zinovia?
 
Zinovia is only 50m away from the beach you can even hear the waves :)

2) What are the most popular attractions near Zinovia?

Agioi Apostoloi is your ideal location to discover the west crete!

Meet Elafonissi ,Balos Lagoon or Samaria Gorge.

Check our activities here

 

3) Do you have any recomendations for places to eat?

In our area there are many restaurants only 2 mins away on foot where you can taste the greek cretan cuisine!

Feel free to ask us when you arrive!

 

Extra Health & Safety Measures

Take a look to see the measures we have taken to prevent covid19 on TripAdvisor
 
More information you will find here 
 

Free Travel Insurance

Choose the insurance travel package by  Travelinsurance.com which includes COVID-19 coverage at no extra charge!

Relax and enjoy your holidays!

For more information here